Dear all Flashforge users, the upgrade has been done and the FlashCloud has been available for use now. Thanks for your support. 

Privacy Policy

In addition to this Privacy Policy, Flashforge may have additional policies or codes of conduct which will apply in relation to your use of the Service.

If you have any questions about your use of the Service, please contact us.

Flashforge will collect the following kinds of information when you access the Service:

your contact information, such as full name and email address;

your username;

your work title, department information and other information related to your work;

the content, communications and other information you provide when you use the Service, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (such as metadata), such as the location of a photo or the date a file was created;

content, communications and information that other people provide when they use the Service. This can include information about you, such as when they share or comment on a photo of you, send a message to you, or upload, sync or import your contact information;

all communications with other users of the Service;

user communications, feedback, suggestions and ideas;

billing information;

and information that you provide when you contact or engage platform support regarding the Service.

Flashforge will share the information that it collects with Facebook, as provider of the platform, in order to allow Facebook to provide and support the Service for Flashforge and other users and in accordance with any other instructions from your Organisation. Examples of such use include:

communicating with users and administrators regarding their use of the Service;

enhancing the security and safety of the Service for Flashforge and other users, such as by investigating suspicious activity or violations of applicable terms or policies;

personalising your and your Flashforge's experiences as part of our provision of the Service;

developing new tools, products or services within the Service for Flashforge;

associating activity on the Service across different devices operated by the same individual to improve the overall operation of the Service;

to identify and fix bugs that may be present;

and conducting data and system analytics, including research to improve the Service.